This privacy policy (“Policy”) describes how Website Operator (“Website Operator”, “we”, “us” or “our”) collects, protects and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on the www.xploorganic.com website and any of its products or services (collectively, “Website” or “Services”).
It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information.
This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Collection Of Personal Information
We receive and store any information you knowingly provide to us when you create an account, fill any online forms on the Website.
When required this information may include your email address, name, or other Personal Information.
You can choose not to provide us with certain information, but then you may not be able to take advantage of some of the Website’s features. Users who are uncertain about what information is mandatory are welcome to contact us.
Collection Of Non-Personal Information
When you visit the Website our servers automatically record information that your browser sends.
This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, the information you search for on our Website, access times and dates, and other statistics.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
Our Cancellation Policy
If you need to cancel an order placed for any carrier or essential oil or other, you must inform us at the earliest as we dispatch most of the orders within 24 hours.
Cancellation of your order depends on whether it has been shipped or not. Usually, items are shipped within one business day so it is important that you notify us immediately. To cancel an order kindly call us on +92 327 6858272 for a cancellation request. Please note that if your order has been shipped, we will not be able to cancel it.
Our Delivery Policy
Our team serves you with fastest delivery across Pakistan. We will try our best to deliver your actual order. On highlighted note, if we shipped wrong item to you mistakenly, then please contact our Customer Representative Officer: +92 327 6858272
we will ship the correct item at no additional cost and pick up the wrong items sent to you.
Return items need to be 100% intact and returned in their original packaging.
If you need to cancel an order placed for any carrier or essential oil or other, you must inform us at the earliest as we dispatch most of the orders within 24 hours.